LEGAL REFERENCE

Your privacy is how we build trust

We handle your account details, payment history and gaming activity with the same care we put into our live tables and slot lobbies. This policy shows exactly what...

Data ProtectionPayment SecurityAccount PrivacyTransparency
rajabos Your privacy is how we build trust

What we collect and why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions about your privacy

Email Support Reach our privacy team at [email protected] with any concerns about how we handle your personal information or data requests.
Account Settings Update your contact details, communication preferences and data sharing choices directly from your account dashboard at any time.
Data Access Requests Request a copy of your personal data or ask us to delete your account by contacting our compliance team with your account number.
TRUST MARKERS

How we protect your information

SSL Encryption

All data transmitted between your device and our servers uses industry-standard SSL encryption to prevent interception or unauthorized access.

Secure Payment Gateway

DANA, OVO, GoPay and QRIS transactions are processed through PCI-compliant payment processors that never expose your full card or wallet details to us.

Access Controls

Only authorized staff members with a legitimate business need can view your account data, and all access is logged and audited regularly.

Regular Security Audits

We conduct third-party penetration testing and vulnerability assessments annually to identify and fix potential security gaps before they become risks.

Fraud Detection

Our monitoring systems flag unusual account activity, suspicious login attempts and irregular payment patterns to protect your account from unauthorized use.

Data Retention Policy

We keep your information only as long as needed to provide service, settle disputes and meet legal obligations, then securely delete or anonymize it.

Privacy standards across our brand

Consistent EncryptionEvery page, every transaction and every data exchange uses the same encryption standard whether you're on mobile or desktop.
No Third-Party TrackingWe do not sell, rent or share your gaming history, payment methods or personal details with advertisers or data brokers.
Transparent Cookie UseCookies on rajabos are used only for session management, fraud prevention and your login experience—never for behavioral advertising.
GDPR & Local ComplianceWe comply with data protection laws in supported regions and give you the right to access, correct or delete your personal information.
Breach NotificationIf a security incident affects your data, we notify you within 72 hours with details of what happened and steps we took to contain it.
Child SafetyWe do not knowingly collect data from anyone under 18 and take steps to prevent underage account creation and access to our platform.
Parental ControlsAccount holders can set Deposit references, session time limits and Account closure periods directly from their account settings.

Privacy features that matter to you

Anonymous Lobby Browsing

You can explore our slot rooms, live tables and sportsbook markets without logging in; your activity is not tracked until you open an account.

Wallet Privacy

Your DANA, OVO, GoPay and QRIS payment details are never stored on our servers; each transaction is processed through secure external gateways.

Session Timeout

Your account automatically logs out after 30 minutes of inactivity to prevent unauthorized access if you step away from your device.

Two-Factor Authentication

Enable SMS or email verification on your account to add a second layer of security beyond your password when logging in from new devices.

Activity Log

View a complete history of logins, deposits, withdrawals and gaming sessions in your account dashboard to spot any unauthorized activity.

Data Download

Request a full export of your personal data, account history and transaction records in a standard format whenever you want.

Privacy questions answered

We retain your account information for seven years to settle disputes, process refunds and comply with financial regulations in supported regions. After that period, we securely delete or anonymize your data unless law requires us to keep it longer.

Yes. Contact our support team at [email protected] with your account number and we'll initiate account closure. Some transaction records may be retained for legal compliance, but your personal details will be removed from active systems.

No. Your gaming activity, session history and betting patterns are never shared with advertisers, data brokers or other companies. We use this data only to improve your experience and detect fraud.

Your payment details are processed through PCI-compliant external gateways and never stored on our servers. We only receive confirmation that your transaction succeeded, not your full wallet or card number.

We monitor our systems 24/7 for unauthorized access. If a breach occurs, we notify affected users within 72 hours with details of what data was exposed and the steps we took to secure your account.

Yes. You can disable non-essential cookies in your browser settings. Session and security cookies are required for login and fraud prevention, but you can disable analytics and marketing cookies anytime.

Email [email protected] with your account number and request a data export. We'll compile your information in a standard format and send it within 30 days, free of charge.